Shipping policy

All XodusHI products are made to order and fulfilled through our production partner. Please allow time for your order to be produced before it ships.

Processing time: Most orders are prepared for fulfillment within a few business days. Processing times may vary during busy periods, holidays, or for certain products.

Shipping rates: Shipping charges are calculated at checkout based on the products in your order, shipping method, and destination.

Delivery times: Estimated delivery times are shown at checkout when available. Delivery times are estimates and may be affected by carrier delays, weather, holidays, or other circumstances outside our control.

Multiple-item orders: Some items may be fulfilled separately. If this happens, your order may arrive in more than one package.

Tracking: When tracking is available, you will receive tracking information after your order ships.

Incorrect addresses: Please make sure your shipping address is correct before placing your order. XodusHI is not responsible for delays or delivery issues caused by an incorrect or incomplete address.

International orders: International customers may be responsible for customs duties, taxes, or import fees charged by their country.

If you have questions about your order or shipping, please contact us.